Radiant continuously aims to satisfy the energy needs of our customers, by ceaselessly improving our products, service and organization, while respecting both the environment and our employees.
Our values are based on these core beliefs. We succeed because of our:
Relationships with our suppliers
Focus on constant innovation and improvement
Radiant is committed it minimize environmental impacts throughout its production and delivery channel. Our production facilities are ISO 14001 certified, and we meet or exceed legislative codes and practices in all our activities.
As we continuously improve, we do so with environmental consequences top of mind.
We purposely incorporate cleaner technologies into our product development activities and have established contingency plans in the unlikely event of environmental incidents.
We take on the responsibility for promoting an understanding of the relevant environmental issues of our business among our employees, contractors and suppliers, as well as providing relevant training to encourage environmental responsibility.
In addition to technical support, training is a cornerstone of our business. We have invested in a state-of-the-art training facility. We offer training courses to meet your needs both at our facility as well as our partners’ locations.
We offer an array of training materials, including access to manuals, product specifications, designs, and literature, utilizing hard copy, the internet and e-book technology, where our manuals can be downloaded onto smart phones and tablets. Our fully functional training wall has several Radiant products installed, and fully functioning. This gives the technician the ability to get familiar with the product with hands on experience, and real time trouble shooting.
For more information and upcoming training dates, please contact our offices at 905.265.1527 and ask to speak to one of our representatives or email us at email@example.com
At Radiant, we stick to the real meaning of the word “Partnering”, working closely with our clients to ensure we are always communicating with the main objective at the forefront “Continuous Improvement” constantly looking for ways to make things better.
Looking for benefits for both partners and delivering not just what the partner expects, but exceeding those expectations. We add value to partnerships that enable them to grow. A “Radiant” partnership has to work for both partners. Or it’s not a real partnership.
At Radiant, we continue to develop an excellent reputation, built solidly around the key requirements of ALL our trade partners, – quality, reliability, energy efficiency and excellent global support services.
These are crucial elements that cement the long term nature of commitment, particularly in ensuring continuing high standards of service, maintenance and spares availability, with re-training of local staff where appropriate.